General Terms and Conditions

General Terms and Conditions
These terms and conditions apply to all purchases made through the website of Isabella Lane Boutique. By placing an order, you agree to the terms outlined below. If you have any questions, you can contact us at info@isabellalaneboutique.com.

  1. Product Information
    We make every effort to present product descriptions and images accurately. However, in rare cases, minor variations or technical inaccuracies may occur. Colours may also vary slightly due to monitor settings.

  2. Orders and Payment
    Your order will be processed once payment has been successfully completed. Available payment methods may vary by country. Customers are responsible for verifying which payment options are supported in their region.

  3. Processing and Delivery

  • Processing time: 1–3 business days
  • Delivery time: 3–7 business days depending on your location
  • Orders are shipped directly from our suppliers, which may include locations outside your country of residence.

  1. Returns and Cancellations
    Please refer to our separate return policy for full details on returns and cancellations.

  2. Liability
    Once a shipment has been marked as delivered by the carrier, responsibility for the package transfers to the customer. Please ensure that your delivery address is entered correctly at checkout. Incorrect addresses are the responsibility of the customer.

  3. Intellectual Property
    All website content, including photographs, product descriptions, branding and graphics, is the property of Isabella Lane Boutique and may not be reproduced or used without written permission.

  4. Governing Law
    These terms are governed by Dutch law.

  5. Complaints
    If you have a complaint, concern, or issue with your order, please contact us in writing at info@isabellalaneboutique.com. We aim to respond within 5 business days.